Case Study: Eliminating paperwork to drive strategic decisions for the county

Impact and results

• 100% digital process from submission to award
• Full transparency and consistency for buyers
• Efficient and seamless evaluation process

Milwaukee County’s central procurement office runs RFPs for large ticket purchases across the county’s multiple departments, including the zoo, park system, transportation department, and airport. Serving a wide range of stakeholders through an entirely paper-based process led to inconsistency and administrative headache.

In support of a broad mandate to improve their process, they implemented Bonfire to manage their procurement in one online platform, giving them control over their process and greater confidence in their decisions.

With full visibility into the evaluation process, buyers are better equipped to keep the evaluation on track and facilitate effective consensus meetings — ensuring decisions are made on time.