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Euna Solutions is committed to providing an accessible environment for all individuals who may enter our premises, access our information, or use our services. As an organization, we respect and comply with the requirements of applicable legislation. We strive to provide an accessible and welcoming environment for everyone by identifying and removing barriers in our workplace and ensuring that new barriers are not created. We are committed to meeting the needs of individuals with disabilities in a timely and integrative manner that respects their dignity and independence. Providing an accessible environment is a shared effort, and we work with the necessary parties to make accessibility for all a reality.
Euna will develop, implement, and maintain policies governing how it will achieve accessibility. These documents will be made publicly available, and in an accessible format, upon request.
The Company will establish, implement, maintain, and document a multi-year accessibility plan outlining its strategy to prevent and remove barriers and meet its requirements under applicable law. Accessibility plans will be made available in an accessible format, upon request, and will be posted on the Company’s website.
Euna has completed the following initiatives to support the prevention and removal of barriers:
Euna plans to take or is in the process of completing the following initiatives to prevent and remove barriers:
If you have any questions about this plan or its initiatives, or if you want to receive a copy of the plan in a different accessible format, please complete the Euna Accessible Format Request Form or contacting us directly.
The Company is committed to providing our customers with consistently high levels of service. As part this commitment, we strive to provide an accessible and welcoming environment for everyone who may enter our premises, access our information, or use our services as per applicable laws. This policy sets out the standards for the provision of goods, services, and facilities to the public.
The Company will make every reasonable effort to ensure that its policies, practices and procedures are consistent with the principles of dignity, independence, integration, and equal opportunity. The Company will:
Euna makes all reasonable efforts to provide notice of any temporary disruptions to facilities or services that customers with disabilities rely on to access or use goods or services.
When disruptions occur, the company informs individuals by:
The following information is provided regarding the disruption, unless it is not readily available or known:
A customer with a disability who is accompanied by a service animal is welcome to access to premises that are open to the public and keep the animal with them. If it is not readily apparent that the animal is a guide dog or service animal, employees may respectfully ask the individual to provide documentation from a designated regulated health professional college indicating the animal’s service status. The customer who is accompanied by a service animal is responsible for maintaining control of the animal at all times.
Feedback may be shared verbally – in person or by telephone or in writing – mail, website, or e-mail at the coordinates provided on our website. Any feedback received will be reviewed and addressed as soon as practicable.
The Company is dedicated to providing an accessible working environment for all current and prospective employees. This policy outlines the Company’s commitment to standards for accessible employment under applicable laws.
Accessible Formats – Include but are not limited to large print, recorded audio and electronic formats, braille, and other formats usable by persons with disabilities.
Communication Supports – Include but are not limited to captioning, alternative and augmentative communication supports, plain language, sign language and other supports that facilitate effective communications.
The Company will provide training for its employees and volunteers regarding applicable law as they pertain to individuals with disabilities. Training will also be provided to individuals who are responsible for developing the Company’s policies and all other people who provide goods, services, or facilities on behalf of the Company.
Training will be provided as soon as it is reasonably practicable. Training will be provided on an ongoing basis to new employees and as changes to the Company’s accessibility policies occur.
The Company will maintain records of the training provided, when it was provided and the number of employees that were trained.
The Company will notify employees and the public about the availability of accommodation for job applicants who have disabilities. Applicants will be informed that these accommodations are available, upon request. Where accommodation is requested, the Company will consult with the applicant and provide or arrange for suitable accommodation that meets their individual needs. Successful applicants will be made aware of the Company’s policies and support for accommodating people with disabilities.
Euna ensures that new employees are aware of the policies and supports available for employees with disabilities as soon as reasonably possible after beginning employment and all employees are informed of any updates to existing policies.
Upon request, the company provides or arranges for the provision of accessible formats and communication supports for employees with disabilities regarding information needed to perform their job and other information that is generally available to all employees in the workplace. Individualized workplace emergency response information is also provided to an employee with a disability where necessary. An employee who requires workplace information in an accessible format or with communication supports should contact the Euna HR Team at [email protected]. The company will consult with the employee making the request to determine the best way to provide the accessible format or communication support.
The Company creates and documents individual accommodation plans for employees with disabilities upon request. An employee with a disability who requires an individual accommodation plan should inform their manager, who will inform the Euna HR Team at [email protected].
Please refer to our Human Rights Policy for more information on requesting an accommodation.
The accessibility needs of employees with disabilities are considered in all aspects of the employment relationship, including during performance management processes, career development or advancement opportunities, and in the event of redeployment. Individual accommodation plans are consulted, where they exist, as part of these process.