The Gila River Indian Community (GRIC), located in Arizona, is a sovereign tribal nation with a rich history and a strong commitment to improving the lives of its members. Responsible for a wide range of services including governance, education, and infrastructure, GRIC relies on efficient and transparent procurement processes to meet the needs of their community.
Recently, the tribe experienced changes in their procurement team, which led to the exploration of new solutions to enhance their procurement capabilities and streamline operations.
Challenge: Inefficiency and Complexity with Onboarding
Gila River Indian Community faced challenges with their previous procurement system, particularly in terms of efficiency, functionality, and user-friendliness. As the community navigated personnel changes and onboarded new staff within their procurement team, they realized their solution lacked the specific controls and features required to meet the needs of a modern procurement team. They find an effective and solution, knowing their internal approval process would be lengthy, and the budget would be tight.
Solution: A Modern Solution to Reduce Human Error and Improve Accuracy
After a recommendation from a former employee, Gila River Indian Community turned their attention to Euna Procurement. As they learned more, several key features of the platform stood out as particularly beneficial.
After completing their evaluation and receiving positive feedback from other agencies using Euna Procurement, Gila River Indian Community decided to adopt the solution. Since implementing the software, they have streamlined their procurement process, enhanced oversight with built-in error flagging, and saved time using shared templates from other agencies built into the solution. The GRIC procurement team has reported a more efficient workflow, with fewer errors and less time spent duplicating efforts.
Given their budget constraints, Gila River also appreciated the affordability of Euna Procurement. They found the pricing more accessible than expected for the range of features offered. “I was expecting the cost of Euna Procurement to be much higher for as much as the platform did” said one team member. “Our office does more major purchases, so I thought it was going to be a higher cost than what we paid for it”.
Result: Maintaining High Standards, Accuracy, and Compliance
For GRIC, Euna Procurement offers comprehensive functionalities that specifically addressed Gila River’s procurement needs. As one team member stated, “Some of the controls built into Euna Procurement really satisfy our procurement standards. When we’re evaluating a bid or a proposal, the system sends alerts to the reviewers if it detects that they have made an error somewhere.” Using this functionality, the GRIC procurement team ensured they could maintain high standards and accuracy during the bidding process, which in turn has provided greater compliance.
Access to templates and solicitations from other agencies that are stored within Euna Procurement has been another highly valuable aspect of the solution. “Having so many agencies using Euna Procurement has been helpful because we have access to a multitude of solicitations” the team noted. “Not having to duplicate work when it’s already there, just having those templates available, made things easier.” This network-driven feature saved considerable time and effort, allowing Gila River to leverage the collective knowledge of other agencies and peers.
Network-powered approaches allow procurement teams across North America to better handle change without hindering efficiency. In the case of GRIC, they could increase their efficiency, even amidst personnel changes.
The decision to implement Euna Procurement has proven to be a positive one, as it offers both high functionality and affordability. With Euna Procurement’s user-friendly platform, Gila River Indian Community is now better equipped to manage its procurement operations with greater efficiency and confidence.