Serving over 3,000 students across its six school age campuses and two preschool campuses, Batesville School District maintains a student-first focus. With roughly 500 of their students PreK-12 receiving special education services, Batesville makes it a priority to maximize funding and provide high-quality support for their students.
Each year, Lisa Headley and Karla Johnson, the Special Programs Office Assistants, submit approximately $250,000 worth of claims, showcasing the high volume of work dedicated to student growth and acceleration. However, Kristi Cox, the Special Programs Director at the school district felt it was time for a change in their Medicaid billing process to increase efficiency and maximize funds.
Challenge: Outsourcing the Billing Process
Previously, Batesville School District outsourced their Medicaid Billing process. Service providers recorded notes about service times, which were then handed over to an external company to conduct the actual billing. After thorough evaluation and ROI research, the Special Programs Team realized the current process did not yield maximum returns.
“We just didn’t feel like we were getting the money back that we thought we needed. Our decision was all about putting money back into the school district to support the children,” Karla Johnson emphasized.
Compounding this issue was the lack of transparency and control over the billing process. The District had to trust that all services were accurately billed without having a seamless process for internal verification—leading the team to manually track the verification process through spreadsheets.
Solution: Bringing Billing In-House Without Over-Working the Team
Batesville School District needed a solution that would keep the billing process in-house to ensure no services were overlooked and all information was accurately accounted for. They chose to implement Euna Special Education’s Medicaid Billing module to meet their needs. By using Euna, the team was able to take better control over their Medicaid billing, eliminating the need for tedious manual tracking and document rechecking.
“With Euna Special Education, the District is more in control than we were before and we’re getting more revenue back by being in control. We no longer have to worry about the loopholes that were occurring with our former process.”
The software now provides complete visibility into the billing process and ensures all data is accurately submitted without overextending the small, yet efficient two-person team. Even with growing student volumes, the BSD projects that they will not need to expand their team—thanks to their dedication to efficiency and the support they receive from Euna.
Results: Achieving Cost Savings to Enhance Student Support
Since implementing Euna Special Education’s Medicaid Billing software in 2022, Batesville School District has seen an increase of $80,000 in funds recouped.
“With that increase in revenue, we can put more money toward therapists’ salaries and equipment—directly impacting the students we serve,” said Karla.
Along with the increased oversight the Batesville School District has over the process, the system’s automated error-checker ensures no mistakes slip through the cracks—providing the district with extra, tangible safeguards to provide the team peace-of-mind knowing all their claims are valid and not at risk of being rejected.
“My favorite part of using Euna Special Education is the verification element. I like the process of being notified of errors and being able to make corrections prior to submission. It ensures we’re accurate and efficient in what we’re sending on to Medicaid.”
Batesville School District also saw nearly a 1500% ROI by investing in Euna’s Medicaid billing software over the last two years. Switching to in-house billing with the support of software saved the district many external fees and allowed them to capture the extra claim funds they previously had no control over—a win-win situation.
Batesville School District’s proactive approach to managing their Medicaid billing process showcases their commitment to student success. By taking control of the process and implementing user-friendly software, they’ve maximized the money they can put back into their district, streamlined operations, and ensured efficient and accurate claim submissions.
“One of our favorite parts of submitting our claims is being able to see the physical dollar amount we’ve submitted. Knowing we’ll receive back funds from that amount allows us to reinvest in our students, continually propelling them forward.”
With Euna Medicaid Billing, you can ensure your district receives every dollar of Medicaid reimbursement you’re entitled to. Ready to maximize returns with precise and accurate billing for all your services?