payments > Kiosks

Serve Customers Anywhere with Accessible, 24/7 Self-Service Kiosks.

Ensure all customers have payment access, with automated kiosks for convenient, self-service payments.

The Most Modern & Secure Payment Solution

$ 0 B

In Transactions Annually

0 M

Transactions Annually

HOW IT WORKS

Strategically Located, Physical Kiosks for Easy, Self-Service Transactions

Ensure you serve all your customers, even if they live far from a city center and are unable to make online payments. With Euna Payments, you can offer automated, self-service kiosks for common transactions.

The Customer Experience

Cash and Card Payments, Supporting Your Underbanked Communities

Euna Payments’ kiosks offer 24/7 cash and card payments. Bilingual instructions make the process simple, and payments are posted instantly, even after hours, with immediate receipt options for peace of mind.

24/7 Payments

Pay anytime at kiosks with no cash fees.

Bilingual Instructions

Enjoy visual instructions, with both English and Spanish guidance.

Easy Lookup

Easily look up current balance and due amounts.

Instant Posting

Payments post immediately, even after hours, to avoid late fees.

Payment Confirmation

Receive receipts via print, text, or email.

The Agency Experience

Easy Reporting, Maintenance, and Set-Up – All You Need is an Outlet

Euna Payments’ PCI Level-1 compliant kiosks securely process payments, routing payments in real-time. Agencies can easily manage kiosks, monitor transactions, and reconcile revenue through one platform, backed by advanced reporting tools.

Easy Setup

Requires only power, cellular service, and a 5’x5’ space.

Real-Time Integration

Customer payments are routed directly to department systems.

Secure Technology

Trusted PCI Level-1 compliance, with no customer data stored in the kiosk for added peace of mind.

Full Reporting

Remotely access and manage kiosk transactions through Euna Payments’ Revenue Management.

The AGENCY Experience

Easy Reporting, Maintenance, and Set-Up – All You Need is an Outlet

BENEFITS

Built for Security, Simplicity, and Satisfaction

24/7 Accessibility

The kiosks operate around the clock, ensuring your customers can make payments when it works for them, even outside traditional office hours.

Multilingual Support

Program the interface with both English and Spanish to accommodate the diversity of your communities.

Immediate Receipt Printing

Provide your customers instant physical proof of payment, with no direct staff interaction – giving your community additional reassurance.

Touchscreen Interface

Your customers enjoy an intuitive touchscreen interface for an easier experience.

Remote Monitoring

Your team can remotely manage the kiosk status and transaction logs, eliminating travel time and simplifying record keeping.

We are introducing these payment kiosks to promote convenience and access for all New Yorkers, especially those who need to pay in cash and have limited alternatives. Our plan is to expand our kiosk coverage citywide in 2022. We chose [Euna Payments] for this initiative for their experience as a leading provider of government payment kiosks.

Preston Niblack

Commissioner of the New York City Department of Finance

We wanted someone that was committed to the kiosk space, someone that was committed to making sure that we were successful. And we found that in [Euna Payments].

Mike Hill

Senior Customer Services Manager, TPU

The customer management piece has been big. We got a lot of calls and complaints about being locked out of your account at 11:30 at night and your payment is due, just having that, where you never have to worry about access… this is really nice.

Tyler Douthit

City Controller & Utilities CFO. Lawrence Utilities

SOLUTION

A Configurable Multi-Channel Payment Solution, Purpose-Built For the Public Sector

Euna Payments provides a central hub for all governmental financial transactions, with channels that work for all customers. Unlock security, accessibility, and intuitive design in the Euna Payments platform and channels, leading to easier payments, easier data access, and better relationships.

Channels

Select what channels best suit your customers’ needs, ensuring that every customer can easily pay when they want and where they want.

Cashiering

Making face-to-face transactions more about the relationships, and less about the tech.

Kiosk

Ensuring all customers have payment access, with automated kiosks for convenient, self-service payments.

Online Payments

Facilitating easy, online payments – anytime, anywhere – for your customers and your team.

Revenue Management

When selecting one or more channels, you automatically unlock a command center for analyzing payment trends and providing customer support across all channels.

Platform

The foundation of modern payments, helping you ensure security, compliance, and making data-driven decisions everyday.

Security

Euna Payments is cloud-based, PCI Level-1 compliant, and SOC 2 Type 1 & SOC 2 Type 2 certified.

Integrations

Euna Payments is designed to integrate with your agency’s processes and systems — both connecting directly into the systems of record your departments use, and seamlessly reconciling everything against daily bank deposits.

Euna Payments for Everyone

Foster a stronger relationship between governments and communities. Whether you are fulfilling civic duties or managing government revenues, Euna Payments ensures every transaction is smooth, secure, and user-focused.