Is Your Payment Reconciliation Process Working Against You?

Reconciling public sector payments should be straightforward, but for most finance teams, it isn’t. Disconnected systems, manual matching, and lead staffing turn a routine process into a monthly ordeal, and the errors that result often go undetected until an audit forces the issue. This checklist walks through four areas where reconciliation risk often builds, so you can see where to focus first.

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Explore Your Checklist

This checklist covers systems and data problems, staffing and capacity, compliance and audit risk, and constituent and operational impact—the four places most public finance teams lose time, visibility, or confidence in their close process. 

What you’ll take away:

  • How many systems your payment data lives in, and what that’s costing your team every month
  • Whether your reconciliation process is properly documented
  • Where your audit trail has gaps that could slow down a FOIA request or a disputed charge
  • What PCI and compliance risk looks like when card data touches multiple, disconnected systems
  • How back-office reconciliation barriers end up breaching residents as delayed or incorrect payments

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