Euna Payments & CityBase
CityBase (TCB), now part of Euna Solutions, provides secure payment technology for municipalities, utilities, transit agencies, and government departments across the United States and Canada. We process online, in-person, and mobile payments on behalf of these agencies.
Euna Solutions and CityBase are registered service providers authorized to process payments for government entities. All service fees, processing fees, or convenience fees associated with these payments are assessed through our secure platform.
Why You’re Seeing a Service Fee
When you make a payment to your city or local government, you may be charged a service fee for using a credit or debit card. This fee helps cover:
Card-network fees (Visa, Mastercard, etc.)
Secure payment infrastructure
Fraud prevention and compliance
Government-technology operating costs
This fee is not imposed by your bank.
It is associated with the payment you submitted to your city, county, or public agency.
Did You Recently Make a Payment to Your City?
You likely saw this charge because you recently paid for one of the following through your city or county:
Utility bill
Parking ticket or citation
Permit or license
Property tax
Court fee
Transit or municipal service
If you recognize the payment you made, the service fee corresponds to that transaction.
How the Charge Appears on Your Statement
Depending on the department or city you paid, the descriptor may appear as:
TCB*
TCB*(YOUR LOCAL CITY OR UTILITY)
TCB*CITYBASE
TCB*CITYBASE SVC FEE
TCB*TTX TAX
- TOWN/CITY OF (YOUR LOCAL CITY)
All of the above refer to Euna CityBase processing your government payment. TCB stands for “The CityBase”.
Refunds & Compliance
If your underlying payment is refunded by your city or agency, the associated service fee may be refunded depending on agency policy. Refund questions should be directed to the department you paid.
Euna Payments is built with public-sector compliance at its core. Our platform adheres to PCI-DSS standards, supports SOC 2–aligned controls, and ensures secure handling of sensitive financial data. With industry-leading encryption, audit-ready reporting, and continuous monitoring, Euna Solutions helps government organizations meet regulatory requirements with confidence.
Two purpose-driven companies. One shared focus on empowering the public sector.
Euna Solutions is pleased to welcome The Citybase to the Euna Payments portfolio.