Euna Procurement Vendor and Submission Portal Terms of Service
The Euna Procurement Submission Portal Service and Euna Supplier Network Subscription (collectively the “Service”) consists of application software and other products and services including web sites (the “Platform”) made available by Euna Solutions, Inc. on behalf of buyer organizations for the purposes of accepting supplier documents for evaluation and allowing prospective suppliers to view public procurement opportunities. Your use of the Platform, Service and related services (collectively, the “Platform Services”) is subject to your agreement with these Terms of Service (the “Terms”). You agree to abide by these Terms.
The Terms of Service is a contract between you, an individual or supplier organization utilizing the Platform Services to view procurement opportunities and/or upload documents, and Euna Solutions, Inc., incorporated under the laws of the State of Delaware and headquartered in Sandy Springs, GA. (Euna Solutions, Inc., may be referred to as “Euna”, “we”, or “us” in this Terms of Service.) The Terms include provisions set forth in this Terms of Service and any other terms or conditions presented to you by Euna in connection with the Platform Services. Use of the Platform Services indicates you confirm your acceptance of the Terms and you agree to be bound by this contract as well as Euna’s Privacy Policy, which is available at https://eunasolutions.com/privacy-policy/. If you do not agree with these terms, you do not have the right to access or use the Service.
You acknowledge, agree with, and accept all provisions in this Terms of Service without limitation. You acknowledge, agree with, and accept your account information and content will be used in accordance with these Terms of Service. These Terms of Service may change from time-to-time and will require you to decide if you will accept and agree with changes prior to continued use of the Platform Services. We will attempt to notify you via e-mail when the Terms of Service have changed. Changes to the Terms of Service will apply immediately, and your continued use of the Service indicates you acknowledge, agree with, and accept the new Terms of Service.
YOUR ACCOUNT. To use the Platform Services, you are required to provide a valid e-mail address that is unique to you individually as well as other personal information in accordance with Euna’s Privacy Policy. You must also provide a password that you agree to keep secure and confidential. You are entirely responsible for maintaining the confidentiality of the information you hold for your account, including your password, and for any and all activity that occurs under your account as a result of your failing to keep this information secure and confidential.
You agree to notify Euna immediately of any unauthorized use of your account information, password, or the Platform Services to Euna Solutions, Inc., Customer Service at [email protected].
You may be held liable for losses incurred by Euna or any other user of the Service due to someone else using your password or account as a result of your failing to keep your account information secure and confidential.
will not be liable for any loss or damage arising from your failure to comply with these obligations.
PAID SUBSCRIPTIONS. Access to the Euna Supplier Network Subscription portal or other premium Platform Services may require a paid subscription. By purchasing a subscription to any of the paid Platform Services, you agree to pay for all fees set out in an order form (the “Fees”) entered into between you and Euna unless otherwise stated on an order form, Fees will be billed and paid annually and subscriptions shall automatically renew until cancelled by you. Cancellations will take effect at the end of the current subscription term as set out in the order form. Euna reserves the right to change the Fees with notice to you, which Fee increases shall become applicable on your next billing cycle.
PREVIEW ACCESS. From time to time, Euna may make limited, non-recurring samples of Pro-tier features (“Preview Access”) available to Free tier accounts for evaluation purposes. Preview Access is provided at Euna’s sole discretion, may be modified, limited, or withdrawn at any time without notice, and does not constitute an upgrade, trial subscription, or modification of the customer’s then-current subscription tier or any applicable order form, statement of work, or agreement. No course of dealing, usage, or continued availability of Preview Access shall be construed as amending the parties’ agreement or creating any ongoing entitlement to Pro-tier functionality.
PAYMENT TERMS. Fees are payable by credit card only. By providing credit card information to Euna as part of account set-up for subscription Fees payments, you authorize Euna Solutions, Inc. to charge your credit card for all outstanding Fees, taxes and charges and outstanding account balances due under the Agreement, and this constitutes Euna’s good and sufficient authority for so doing. You agree that payments for Fees will be processed by Stripe, a third-party payment processor, in accordance with Stripe’s terms and conditions and privacy policy. No refunds will be provided except under the following circumstances: you have purchased a Euna Supplier Network Subscription accidentally and have contacted the support team within 7 days of your purchase, or your Euna Supplier Network Subscription was renewed automatically with the intention of it being cancelled and you have contacted the support team within 7 days of the renewal.
TAXES. You agree to pay all applicable taxes, fees, value-added surcharges, import and export duties, and other assessments levied by federal, state, provincial, local and other governments related to the Fees.
ACCESSING THE SERVICE. You must supply and pay for your own equipment such as computers and mobile devices, Internet access, and any other clients or materials required for accessing the Platform Services. Euna cannot guarantee the availability of Internet connectivity or related telecommunication and hosting services and will not be liable or responsible when you cannot connect to the Platform Services.
LICENSE GRANT. Once you accept the Terms and make any applicable payments for use of the Platform Services, Euna grants you a limited, non-exclusive, non-assignable license to use the Platform Services subject to these Terms, unless you are restricted from using the Platform Services under applicable laws. The license is revoked once you close your account or if we close your account in accordance with these Terms. You do not obtain any other right or interest in Euna or the Platform Services.
You agree to grant Euna a limited license to make your data accessible to the buyer organization for which the Platform Services is being operated. You grant Euna the license to maintain, store, reproduce, back-up, process, make renditions, display, and distribute your data specifically on behalf of buyer organizations for the purposes of procurement evaluation. Euna understands and agrees that we do not gather any additional right, interest, or title to your data from you.
YOUR DATA. You agree that the rights and licenses assigned to Euna by you are royalty free, worldwide, and irrevocable for so long as your data is stored with us. You agree the rights and licenses may extend to third parties that supply services to Euna. You understand and agree Euna may need to disclose your data to comply with its legal obligations.
You represent you have the right to upload and reproduce your data under laws that apply to you. You agree that you are not infringing on any third party’s rights by uploading or reproducing your data using the Platform Services.
Euna reserves the right to remove any of your data for reasons including, but not limited to the following: (i) The content is deemed to infringe on third party copyright; (ii) The content is unlawful or contains material that is deemed unsuitable; (iii) The content is malformed, or contains unacceptable technology such as phishing, spyware, viruses, worms, or other malware; or (iv) The content is misidentified or intended to be misleading to a person or computer system.
Euna will not view your data under normal operations of the Platform Services. In the rare circumstance where your data may be causing a disruption to the Platform Services, or at the behest of the buyer organization, or to ensure your data does not violate these Terms, or to comply with applicable laws, we may be required to review the structure and content of your data. This data review will occur according to our data handling policies for confidential material to ensure the integrity and privacy of your submitted data.
You acknowledge users from the buyer organization may view your data and have the ability to reproduce it under normal operation of the Platform Services.
YOUR CONDUCT. You are responsible for all your conduct and data as you use the Platform Services.
You will not nor will you allow any third party to (i) copy, modify, adapt, translate or otherwise create derivative works of the Platform Services; (ii) reverse engineer, de-compile, disassemble or otherwise attempt to discover the source code of the Platform Services, except as expressly permitted by the law in effect in the jurisdiction in which you are located; (iii) rent, lease, sell, assign or otherwise transfer rights in or to the Platform Services; (iv) remove any proprietary notices or labels on the Platform Services; or (v) use, post, transmit or introduce any device, software or routine which interferes or attempts to interfere with the operation of the Platform Services ; or (vi) use, automated/semi-automated/manual systems or software to extract data from this website, and/or rehost such data, for commercial purposes (“Screen Scraping”). Screen Scraping is prohibited unless you have directly concluded a written license agreement with Euna.
You will comply with all applicable laws and regulations in your use of and access to the Platform Services
You will use the software and Platform Services solely for your own use.
You will comply with all applicable laws and regulations in your use of and access to the Platform Services.’
OUR RIGHTS. Euna owns all legal right, interest, and title to the Platform Services without limitation, including all software related to the Platform Services wherever it may be located. You agree that Euna owns all intellectual property rights, trademarks, trade secrets, patents, and patent rights related to the Platform Services.
Euna maintains the right, at our sole discretion, to modify the Service. We do not warrant our modifications will be deemed as an improvement by you.
You acknowledge and agree that actions taken by Euna may impair or prevent you from accessing the Platform Services. Euna has no liability or responsibility for such actions and you understand that these actions may temporarily or permanently restrict your access to some or all of the Platform Services.
You agree and accept that Euna has the right to engage third party services to provide technical or other services. You agree and accept that Euna may use third party software as part of the Platform Services and that Euna disclaims all warranty for the third-party software. You agree and accept that Euna may require you to upgrade software, devices, or computer systems to continue to use the Platform Services.
DATA SOVEREIGNTY. Euna may use hosting providers in Canada, the United States, or other places around the world depending on the location of the buyer organization and operational imperatives. As such you acknowledge and agree to your data crossing international boundaries through or into other countries, and that data may be subject to laws applicable to those countries in accordance with applicable laws and as set out in our Privacy Policy.
DATA PROCESSING. To the extent that EUNA Processes Customer Personal Data in connection with the SAAS Offering, the applicable Data Processing Agreement (“DPA”), incorporated herein by reference, shall govern such Processing. For the purposes of this Section, the terms “Processing” and “Customer Personal Data” shall have the meanings ascribed to them in the applicable DPA, as further set forth in Sections (a) and (b) below.
- a. US CUSTOMERS. EUNA’s Data Processing Agreement (“US DPA”), available at https://eunasolutions.com/us-dpa/ and incorporated herein by reference, shall govern the Processing of Customer Personal Data subject to Applicable US Privacy Law (as defined in the US DPA). In the event of a conflict between the US DPA and this Agreement with respect to the Processing of Customer Personal Data, the US DPA shall govern. EUNA may update the US DPA from time to time to reflect changes in applicable law or service operations, and such updated US DPA will be effective upon posting.
- b. CANADIAN CUSTOMERS. EUNA’s Data Processing Agreement (“Canadian DPA”), available at https://eunasolutions.com/canada-dpa/ and incorporated herein by reference, shall govern the Processing of Customer Personal Data subject to Applicable Canadian Privacy Law (as defined in the Canadian DPA). In the event of a conflict between the Canadian DPA and this Agreement with respect to the Processing of Customer Personal Data, the Canadian DPA shall govern. EUNA may update the Canadian DPA from time to time to reflect changes in applicable law or service operations, and such updated Canadian DPA will be effective upon posting.
TERMINATION OF ACCOUNT. You may terminate your use of the Platform Services at any time.
We may terminate your account where you are in material violation of these Terms. We also may terminate your account after an extended period of inactivity, termination or modification of the Platform Services, or to resolve security or technical problems.
FEEDBACK, SUGGESTIONS, FEATURE REQUESTS. Euna welcomes your technical or feature requests, modification requests, feedback, or suggestions (“Feedback”). You agree any Feedback become the exclusive property of Euna without any further obligation to you. Any Feedback you provide shall be deemed to be non-confidential. Euna shall be free to use any such Feedback on an unrestricted basis without notifying or compensating you.
THIRD PARTY CONTENT. You agree Euna is not responsible for any third party links or content either linking from the Platform Services to another web site, or third party data added to our service. We cannot guarantee the accuracy or authenticity of the third party data and do not warrant it suitable for any purpose.
INDEMNITY AND LIMITATION OF LIABILITY. In no event shall Euna be liable to you for lost profits, or special, incidental or consequential damages (even if Euna has been advised of the possibility of such damages).
Euna’s total liability under these Terms of Service for damages, costs and expenses, regardless of cause, shall not exceed the greater of (i) any fees paid by you to Euna or (ii) USD $500.
You shall indemnify Euna against all claims, liabilities and costs, including reasonable attorney fees, of defending any third party claim or suit arising out of or in connection with your performance under these Terms. Euna shall promptly notify you in writing of such claim or suit and you shall have the right to fully control the defense and any settlement of the claim or suit.
NO WARRANTY. THE GOODS OR SERVICES, INCLUDING THE PLATFORM SERVICES, FURNISHED UNDER THESE TERMS ARE PROVIDED AS IS, WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, CONDITIONS OR REPRESENTATIONS; INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY OR FITNESS FOR A PARTICULAR PURPOSE.
ATTORNEY FEES. If any litigation or arbitration is necessary to enforce these Terms, the prevailing party shall be entitled to reasonable attorney fees, costs and expenses.
GENERAL PROVISIONS.
Sole agreement: These Terms and the Privacy Policy constitute the complete and exclusive statement of the mutual understanding between Euna and you, and supersedes any and all prior or contemporaneous oral or written agreements or understandings between the parties, as to the subject matter of this Agreement.
Severability: If any provision of these Terms is adjudged by any court of competent jurisdiction to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the rest of the Terms will otherwise remain in full force and effect.
Applicable law: These Terms will be governed by the laws of the State of Delaware, United States without regard to its conflicts of laws provisions. Any dispute arising from these Terms shall be heard in the courts of the State of Delaware.
Relationship: These Terms shall not be construed as creating an agency, partnership, joint venture or any other form of association for tax purposes, contractual purposes, or otherwise, between the parties. Neither you or Euna shall have the authority or power to act as the agent of the other party or otherwise to bind or obligate the other party without the prior written consent of the party sought to be charged as principal.
Headings: The headings in these Terms are for convenience only and will not affect interpretation.
Language: It is the express wish of the parties that this agreement and all related documents be drawn up in English.
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Last Updated: September 2026
Questions? Contact us at [email protected]