Modernize Payment Collection Without Expanding the Cashier Window
Euna Payments Kiosks help cities and counties accept payments 24/7 while reducing in-person traffic, manual reconciliation, and payment processing burdens on staff.
Public sector payments processed annually
Transactions processed through Euna Payments
Live kiosks deployed across the US
24/7
Resident payment access
Most cities and counties manage payment collections across multiple departments, disconnected systems, and cashier windows that close when City Hall does. But unlike a private business, local governments can’t design services around one type of customer. They serve everyone, regardless of how residents prefer to pay, what language they speak, or whether they have access to traditional banking.
Euna Payments Kiosks help agencies expand payment access without expanding staff, giving residents a secure, self-service way to pay by cash, card, or check 24/7.
Works with the Systems You Already Use
Euna Payments Kiosks integrate with existing payment and revenue management systems, so your agency can expand payment access without replacing systems you already rely on.
What Our Customers Say
City of Henderson, KY
“It is surprising how many customers will wait until the last minute to pay, and then they want to pay in cash. This gives those customers a 24/7 payment option.”
– Robert Gunter, Finance Director
- 67% of payments made by repeat users
- 22% of payments made via cash
- Transactions completed in under a minute
Las Vegas Valley Water District
“We previously had cashiers there to service customers who walked in. We were able to reallocate those resources because we have a very busy contact center…That gave us a cost savings of about $180,000 yearly.”
– Anisha Edwards, Customer Care Supervisor
- 84% of kiosk users are repeat customers
- 1,500 average monthly transactions
- $180,000 in annual savings
Built for Secure Public Sector Payment Collection
Achieve 100% compliance
Proactive guardrails, error checks, and automation to ensure compliance with procurement regulations and requirements.
- Proactive guardrails
- Robust error checking
- FOIA-ready audit trails
- Public transparency tools built-in
Be audit-ready at all times
Euna Procurement is designed to give your agency the documentation, controls, and transparency it needs to demonstrate compliance with confidence.
- Air-tight audit trails: Every contract action, approval, and workflow step is automatically logged and timestamped, so you can trace the full history of any procurement decision without manually reconstructing a paper trail.
- User-level permission controls: Every view and action triggers a behind-the-scenes permission check, creating a clean record of who had access to what and when.
- Real-time reporting across the full procurement cycle: Built-in dashboards and reports across Sourcing, Contracting, Marketplace, and Invoicing give you instant access to the data auditors ask for: workflow tracking, spend by supplier and department, solicitation engagement, contract status, and invoice exceptions.
- Automated invoice verification: 2- and 3-way matching, OCR confidence scoring, and automated flagging of discrepancies create a documented, defensible record of every invoice reviewed before payment is released.
Enforce strict data security
Euna maintains the strictest standards and highest certifications to keep your data safe.
- Encrypted data transmission and storage
- User permission checks
- Multiple redundancies
- Failover and disaster recovery
- Recognized standards and certifications
Integrate with your ERP
Connecting to your ERP is crucial for key financial information. Our ERP integrations are safe, secure, and reliable.
- Reduce duplicate data entry
- Keep data in sync
- Make smarter decisions with better connected data
Deploy AI you can trust and explain
Euna AI is built to work for the public good, not just for efficiency. It’s designed with accountability, transparency, and with human oversight at its core, so your team stays in control of every decision.
- Human-in-the-loop by design: AI surfaces insights, your team takes action
- Auditable and compliant with the data governance standards public agencies rely on
- Your data stays your data — never used to train external models
Bring 24/7 Payment Access
to Your Community
Understand how Euna Payments Kiosks can help your city or county expand resident payment access, reduce workload, and modernize the resident payment experience.
Frequently Asked Questions?
What types of payments can residents make at Euna Payments Kiosks?
Residents can pay utility bills, permit fees, court fines, parks and recreation fees, property-related charges, and more—depending on which departments your agency connects to the kiosk. Euna Payments Kiosks accept cash, card, and check, including partial payments, and are available 24 hours a day, 7 days a week.
Does a kiosk require dedicated staff to operate?
No. Kiosks are fully self-service and remotely monitored by Euna Solutions for performance and security. Your team does not need to be present for transactions to process, and they receive real-time reporting without manual collection or data entry.
How do kiosks work for both residents and staff behind the scenes?
For residents, the experience is straightforward: find your account, see what you owe, pay in cash, card, or check, and get a printed receipt in under 60 seconds. For finance and IT staff, everything that happens at the kiosk posts automatically to your system of record with correct GL codes, appears in real-time reporting across payment channels, and requires no manual collection or end-of-day balancing. The kiosk handles the transaction; your team gets the data.
Are kiosks reliable and secure for handling cash transactions?
Yes. Euna Payments Kiosks are built with secure, pre-configured hardware and monitored remotely for uptime and security. They are more secure than traditional lock boxes or drop boxes, and every transaction is immediately reflected in your Revenue Management dashboard—creating a complete audit trail from the moment the payment is made. For card payments processed through the same kiosks, Euna Solutions is PCI Level-1 compliant, SOC 2 Type 1 and Type 2 certified, and has maintained a 100% data-breach-free history across its entire customer base.
How long does it take to install a Euna Payments Kiosk?
Kiosks require only power, cellular service, and a 5’ x 5’ space—no major infrastructure work or IT buildout needed. They can be placed in municipal buildings, libraries, community centers, or other high-traffic locations. Your Euna Solutions implementation team will walk you through site selection and setup.
What does it cost to add a Euna Payments Kiosk?
Pricing depends on the number of kiosks, installation locations, and the payment channels you are connecting to. For a general sense of what kiosks cost, visit our contact page for a no-obligation conversation.
Can kiosk transactions be tracked and reported alongside other payment channels?
es. All kiosk transactions feed directly into Revenue Management, giving agencies a centralized reporting hub. This real-time visibility includes cash payments, simplifying reconciliation, and supporting full audit compliance across all channels and departments.
