Summary
By consolidating fragmented payment systems, automating reconciliation, and reducing manual data pulls, finance teams are freeing up dozens of hours a week and repurposing that time toward more strategic work.
There’s a lot to get done. The deadlines don’t wait, and most teams aren’t getting any bigger.
Revenue still has to be collected. Payments still need to be reconciled. Reports still have to get out on time.
How are teams staying on top of it all? Many cities and counties are figuring out how to do all of that without adding new staff and without burning out the ones they already by changing the systems, not the staffing plan.
More Hands, Same Team
Across the country, 92% of public finance departments are operating with three or fewer people managing payments, according to our 2025 State of Public Payments and Reconciliation Report. That means it’s not unusual for a handful of staff to be responsible for everything from revenue collection to reconciliation, reporting, and resident support.
Rather than asking for more staff, some teams are reworking the workflows.
By consolidating fragmented payment systems, automating reconciliation, and reducing manual data pulls, they’re freeing up dozens of hours a week and repurposing that time toward more strategic work.
In effect, they’re adding capacity without adding headcount.
Why This Strategy Works
When systems are spread across departments, staff spend more time switching between tools than actually moving work forward. Every payment type has its own process. Every report needs extra steps. Even simple tasks can become time-consuming when information is siloed or scattered.
Centralizing payments changes that.
With a single system for reconciliation, reporting, and visibility, staff aren’t wasting time tracking down data. They’re focused, efficient, and able to stay on top of their actual responsibilities. Euna Solutions customers have reported reconciliation processes running up to 31x faster after centralizing payments.
A New Way to Think About Resourcing
Not every team can add headcount, but that doesn’t mean they have to stay at the current workload capacity.
The most resilient public finance teams aren’t waiting for permission to grow. They’re building systems that make their existing teams more effective and more focused, all without adding to payroll.
Request a demo of Euna Payments today to learn how you can expand your team’s capabilities.
