Payment Solutions that Drive More On-Time Revenue with Less Effort
Euna Payments helps agencies collect more on-time by meeting constituents where they are – whether they pay online, in person, or in cash – so no revenue is left on the table. With automated posting and simplified reconciliation across every channel, department, and system, your finance team gains the efficiency and accuracy they’ve been missing.
Late and Missed Payments
Drive On-Time Payments
Time-Consuming Reconciliation
Simplified Reconciliation
Confusing Payment Experiences
Intuitive Constituent Experience
NEED REMOVED
NEED REMOVED
NEED REMOVED
Break Free from Payments that Slow You Down
Finance teams lose hours jumping between systems, answering support calls, and chasing down missing dollars. Euna Payments centralizes every payment channel, reduces manual work, and ensures funds flow quickly and securely.
38M
Constituents
Served
100%
Data Breach-Free History
Challenges
Solutions
AI-Powered Solutions: Intelligence that Works for You
Euna AI amplifies your impact with intelligent workflows and AI agents that act as an extension of your team across the entire Financial Suite. Trained on public sector finance and the data from within your solution, Euna AI provides real-time insights, recommendations, and automation to help you save time, reduce manual effort, and make smarter, faster decisions.
Manage Every Payment Channel & Department in One Platform
Centralize every way your constituents pay into a single platform, giving your team visibility and control.
Cashiering
Provide staff with an easy, modern interface for in-person payments.
Kiosks
Offer 24/7 access for residents, increasing equity and on-time collections.
Online Payments
Make it simple for constituents to pay anytime, anywhere, on any device.
Revenue Management
Easily manage, forecast, and analyze revenue streams from all channels.
Integrations
Seamlessly connect with your existing systems to eliminate duplicate entry.
Security
Protect sensitive data with industry-leading PCI compliance, encryption, and safeguards.
Unlock More Value from Every Transaction
Centralize Payment Collection
Unite all departments and channels into one secure, easy-to-manage platform.
Real-Time Visibility Into All Payment Activity
Get real-time visibility and audit-ready reporting for every dollar collected.
Simplifiy Reconciliation
Automate correct payment posting to all systems across departments to reduce errors and manual work.
Reduce Service & Support Costs
Prevent costly shut-offs and enable real-time payment posting for easy support access.
Off-Load Compliance Burden
Lighten PCI compliance with all payments processed on Euna’s network.
More On-Time Payments
Increase trust, access, and adoption with intuitive online portals and 24/7 cash-accepting kiosks.
INTUITIVE
Maximize Adoption with Intuitive Payments
Euna Payments delivers the most intuitive interface on the market, making it easy for any resident to complete payments without confusion. A user experience designed with accessibility and engagement in mind drives higher adoption rates and significantly reduces support calls, freeing staff time.
- Provide a simple, city-branded design that residents trust.
- Reduce support requests with clear, intuitive experiences.
- Boost adoption across all payment channels with ease-of-use.
Inclusive
Collect from 100% of Constituents
Unlike online-only solutions, Euna Payments ensures no resident is excluded by offering multiple payment options, including cash. By supporting every constituent and every channel, agencies maximize collections, increase equity, and leave no revenue on the table.
- Accept payments by cash, card, check, or online
- Provide 24/7 access with kiosks and walk-in locations
- Ensure equitable access for all community members
SECURITY STANDARDS
Best-in-Class Security You Can Trust
Euna Payments is built with security at its core, exceeding industry standards to protect every transaction. From PCI and SOC 2 compliance to proactive monitoring and third-party testing, our platform safeguards sensitive data while giving finance teams full visibility and confidence in their compliance posture.
What our Customers are Saying
Learn how public agencies are maximizing payment collections with Euna Payments.
Working with [Euna Payments], we were able to think about the core infrastructure issues: both the PCI compliance and the money movement. We knew we needed to have something that supported the diversity of our departments. Now, we have seamless integration across different departments.”
Amit Thakkar
City/County of San Francisco
Our goal for the new technology is to ensure all our customers have easy, equitable access to pay their city-county bills, no matter how they choose to pay. We wanted a solution that also addressed ease of use for our staff, both for front-line cashiers and for behind-the-scenes personnel in finance and IT.”
Deputy Chief Information Officer
City and County of Denver
Built to the Highest Standards
Security You Can Trust
Held to the highest standards to give you peace of mind that your data is safe & secure.
Compliance You Need
Packed with capabilities that reinforce confidence in your adherence to key laws, regulations, and best practices.
- FOIA-Ready Audit Trails
- Public Transparency Tools Built-in
- Increase Funding & Reduce Audit Risk
Integrations You Can Leverage
Connecting to your ERP is crucial for key financial information. Our ERP integrations are safe, secure, and reliable.
- FOIA-Ready Audit Trails
- Public Transparency Tools Built-in
- Increase Funding & Reduce Audit Risk
Real Customers. Real Results.
Drive Significant Impact at Your Agency
Tacoma Public Utilities Cuts Costs with Modern Payment Kiosks
Facing unreliable kiosks that were costly to maintain, Tacoma Public Utilities turned to Euna Payments to implement 14 new self-service kiosks across its service region. The results were dramatic: 6,000+ monthly users, 95% repeat usage, and an 88% reduction in transaction costs—dropping from $18 per transaction to just $2.
Village of Mount Prospect Expands Payment Access and Flexibility
To better serve its 50,000 residents, the Village of Mount Prospect implemented Euna Payments, creating more secure and convenient ways to pay. The results speak for themselves: 94% repeat usage, over 3,900 monthly transactions, a 50% year-over-year increase in kiosk payments, and more than 5,300 residents using the online payments platform.
Las Vegas Valley Water District Saves $180K with Self-Service Kiosks
To replace unreliable kiosks and limited in-person payment options, Las Vegas Valley Water District implemented Euna Payments to launch secure, 24/7 kiosks and centralized revenue management. The results: 1,500 monthly transactions, 84% repeat usage, and $180,000 in annual savings, while freeing staff to focus on higher-value customer service.
NYC Department of Finance Expands Access with Self-Service Kiosks
To reduce long lines and limited in-person payment options, the New York City Department of Finance used Euna Payments to deploy nine kiosks across five locations. Residents can now pay parking tickets, property taxes, and water bills, and more by cash, card, or check—resulting in 1,900 average monthly transactions, 57% paid with cash or check, and average transaction times under 60 seconds.
Euna’s Full-Cycle Financial Suite
PLAN
FUND
DELIVER
Strategic Plan Published
Grant Opportunity Awarded
Savings Opportunity Found
Optimizing Public Dollars for Community Impact
With the right tools, you don’t just react to change; you lead through it. Align every dollar to your mission, streamline processes, support your team, and build public trust through measurable, meaningful progress.
Get Your Customized, No-Obligation Demo
Frequently Asked Questions?
How is Euna Payments different from other online payment providers?
Most competitors only serve online transactions, leaving out up to 31% of residents who still pay with cash. Euna Payments supports 100% of your constituents with online, in-person, kiosk, and cash options—ensuring no revenue is left behind.
How does Euna Payments support cash payers?
Unlike many online-only competitors, Euna Payments ensures no constituent is left out by supporting cash payments through walk-in centers and 24/7 kiosks. This inclusivity not only improves equity and accessibility but also helps agencies capture all potential revenue without leaving dollars on the table.
What kind of reporting is available?
Finance teams can view all payments across channels, agencies, and departments from a single dashboard. Out-of-the-box reports provide insights into collections, tender type breakdown, and repeat usage, giving leadership greater visibility into revenue.
How does Euna Payments improve the constituent experience?
The platform provides a simple, familiar, and intuitive interface for residents. Combined with multiple payment options—including kiosks for cash payers—constituents find it easier to pay on time, which reduces support calls and improves satisfaction.
Is Euna Payments secure and compliant?
Yes. Euna Payments meets PCI compliance standards, uses advanced encryption, and is trusted by some of the largest cities in the U.S. to handle complex, high-volume, and sensitive payment operations.