“Until now, there have been very few tools to give entrepreneurs and small business owners a clear breakdown of the processes involved. OpenCounter eliminates confusion on both sides of the counter, giving staff a powerful suite of tools to analyze proposed projects, and giving citizens a level of service that reduces the discovery process from weeks down to a few minutes.”

LARA FRITTS

Economic Development Director, Salt Lake City

Higher Resident Satisfaction

Help applicants
help themselves.

Empower applicants to learn where their project can take place, which permits they need, and how much they cost—all without engaging city staff. 

  • Get everyone to the application stage faster and with less effort 
  • Eliminate confusion and arm applicants to have informed discussions 
  • Shrink your inquiry backlog and free staff to focus on higher-priority initiatives 
Custom-built Discovery Portal

Save staff from a sea of questions.

Predict and answer all resident questions with a custom-designed portal that’s set up, maintained, and continuously updated by our experienced permitting professionals.

Request a demo

“Their team has worked hard to interpret our fee schedules, codes, and ordinances—and make sure it’s easy for applicants to understand that information, too.” 

James Foster

Manager, Buildings Safety Engineering and Environmental Department, City of Detroit 

“It eliminates confusion on both sides of the counter, giving staff a powerful suite of tools to analyze proposed projects, and giving citizens a level of service that reduces the discovery process from weeks down to a few minutes.”

Lara Fritts

Economic Development Director, Salt Lake City

Automated End-to-end Solution

Simplify workflowS and save staff time.

Automate end-to-end permitting for special events—from helping each applicant understand key requirements to guiding them through every step of the process until their permit is in hand.

Open the door to permitting peace of mind.

Our team of seasoned permitting professionals has decades of experience working in and managing permitting offices. They’ve been building stand-out permit guidance tools since 2013.

OpenCounter, a Euna Solutions Brand

OpenCounter frees applicants to skip the line and the headaches by helping them answer pre-application questions without calls, emails, or visits to City Hall.

Learn MoreTalk to an Expert

  • Provide a Proactive Portal

    Give entrepreneurs an easy way to untangle your city’s municipal codes and gain a clear understanding of the costs and requirements of starting a business.

  • Put an End to Repetitive Questions

    Let homeowners find the permits they need for their latest project in just a few taps. Arm them with the info they need to have an informed discussion at City Hall.

  • Create a Permitting Process Worth Celebrating

    Provide an easy path for event producers to secure the right permits and enjoy a seamless approval process across City Hall.

  • Take the Mystery Out of Zoning

    Let applicants see where their project is permitted in seconds, resulting in far fewer calls, emails, and in-person inquiries for your team to manage.

DOWNLOAD OUR LATEST EBOOK.

Learn how an optimized permitting process can help you achieve operational efficiency, economic growth, and happier citizens.

Download eBook

DOWNLOAD OUR LATEST EBOOK.

Learn how an optimized permitting process can help you achieve operational efficiency, economic growth, and happier citizens.

Download eBook

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